Impact of Conflict Management Practices on Employee Performance in Organizations

Authors

  • Rafiullah Safi Assistant Professor, Jahan University, Kabul, AFGHANISTAN.
  • Mujtaba Khairkhwa Assistant Professor, Jahan University, Kabul, AFGHANISTAN.

DOI:

https://doi.org/10.55544/jrasb.3.3.39

Keywords:

Conflict, Organization, Conflict Management, Employees, Performance

Abstract

This study examines the relationship between conflict management and employee performance within an organization, defining organizational conflict as a dispute arising from incompatible interests, goals, or values among individuals or groups. The primary research question investigates the effect of conflict management on employee performance, with sub-questions exploring the importance of conflict management on employee productivity and its consequences on organizational dynamics. The main hypothesis posits that conflict management positively affects employee performance, supported by a sub-hypothesis suggesting similar positive impacts on organizational management.

Utilizing a qualitative research methodology, data were collected from secondary sources including journals, books, and websites. The findings highlight both positive and negative impacts of conflict management on organizational outcomes. The study addresses the extent of the relationship between conflict management strategies and employee performance, as well as the perceptions of employees and management regarding the effectiveness of these strategies.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

References

Amason, A. (1986). Functional conflict in management. Journal of Business Research, 20(2), 123-135.

Asawo, S. (2011). Conflict management in organizations: A review. Journal of Business Management.

Azamosa, O. (2004). Conflict management in organizations. Management Science Journal, 30(1), 45-59.

Beckhard, R. (Year). Organizational confrontation meeting. Journal of Organizational Development, 15(3), 89-102.

Combe, I. A., & Carrington, D. J. (2015). Crisis leadership: Descriptive and prescriptive mental models. Leadership & Organization Development Journal, 36(4), 452-469.

Curseu, P. L. (2011). Leader's management style and conflict management. International Journal of Conflict Management, 22(1), 67-77.

Damachi, B. (1999). Workers' rights and conflict. Industrial Relations Journal, 28(4), 257-272.

Doucet, O., Poitras, J., & Chênevert, D. (2009). The role of leadership in organizational conflict management. Leadership & Organization Development Journal, 30(4), 344-367.

Giacomantonio, M., Pierre, K., & Kruglanski, A. W. (2011). The dynamics of leadership and conflict management. Journal of Applied Social Psychology, 41(7), 1733-1752.

Harvard Business Review. (2011). Measuring employee performance: Beyond metrics. Harvard Business Review, 89(2), 56-67.

Leung, M. Y., Liu, A. M., & Thomas, S. N. (2005). Conflict management in construction: Current status and future directions. International Journal of Project Management, 23(3), 193-195.

Levi, D. (2001). Group dynamics for teams. SAGE Publications.

McShane, S. L., Olekalns, M., & Travaglione, T. (2010). Organisational Behaviour on the Pacific Rim (3rd ed.). McGraw-Hill Education.

Obisi, C. (1996). Conflict management in organizations. Journal of Management Studies, 33(2), 305-318.

Otobo, D. (1987). Effects of strikes and lockouts. Journal of Industrial Relations, 24(4), 377-389.

Robbins, S. P. (1978). Conflict management in organizations. Management Review, 23(1), 45-59.

Robbins, S. P., & Judge, T. A. (2011). Organizational Behavior (14th ed.). Pearson.

Schmidt, W. (1974). Conflict and cooperation in the workplace. Journal of Applied Psychology, 59(4), 303-310.

Thomas, K. W., & Kilmann, R. H. (1974). Thomas-Kilmann conflict mode instrument. Xicom.

Downloads

Published

2024-07-22

How to Cite

Safi, R., & Khairkhwa, M. (2024). Impact of Conflict Management Practices on Employee Performance in Organizations. Journal for Research in Applied Sciences and Biotechnology, 3(3), 253–257. https://doi.org/10.55544/jrasb.3.3.39

Issue

Section

Articles